SHIPPING POLICY 

Kareumi currently ships within the United States only (contiguous 48 states). We are committed to getting your K-beauty order to you as quickly as possible. All orders include a tracking number.

PROCESSING TIME

Orders are processed Monday through Friday, excluding federal holidays. Please allow 1–3 business days for order processing after your order is placed. Processing time is not included in estimated delivery times. You will receive a shipping confirmation email with your tracking number once your order ships.

Orders placed after 12:00 PM EST or on weekends will begin processing the next business day.

We reserve the right to consolidate multiple orders shipping to the same address into a single delivery.

HOLIDAYS & SHIPPING DELAYS

Kareumi does not process or ship orders on the following US federal holidays:

• New Year's Day

• Martin Luther King Jr. Day

• Presidents' Day

• Memorial Day

• Independence Day (July 4th)

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

Orders placed on or around these dates may experience delays. We appreciate your patience and will always do our best to get your K-beauty to you as quickly as possible.

DELIVERY RATES & TIMES (US ONLY)

Standard Shipping (4–8 business days): $10 | FREE on orders over $100 

All prices in US Dollars, excluding applicable taxes. We ship to the contiguous 48 states only. We do not currently ship to Alaska, Hawaii, US territories, PO Boxes, or APO/FPO addresses.

Shipping Methods, Costs and Delivery Times:

*All shipping charges include handling, order processing, item selection, packaging and transportation of items.

**Estimated transit days do not include order processing times, which usually takes 1 to 2 days. Once your order ships out, it typically arrives within the estimated delivery window for the selected shipping method. Carrier and processing delays are possible. Shipping times may vary by destination. Business days do not include Saturdays, Sundays or bank holidays.

INTERNATIONAL

kareumi.com does not ship to international addresses.

TRACKING

Once your order ships, you will receive an email with your tracking number. If you did not receive a confirmation email, please check your spam folder or contact us at orders@kareumi.com. 

KAREUMI utilizes multiple carriers, including USPS, UPS, or FedEx, to ensure that your orders are delivered in the best possible timeframe based on volume and expected delivery times.

While we cannot guarantee which carrier will be used for your order, you are welcome to reach out to our Customer Service team with your order number if you have a preferred carrier. We will do our best to accommodate your request.

All orders will receive a post-purchase email including a tracking number. If you did not receive a confirmation email, kindly check your spam folder or contact our customer support team at orders@kareumi.com  and we will be happy to assist you. 

Although we try our best to deliver your items out as soon as possible, delivery times may vary depending on a number of factors:

• Delivery company's processing times

• Delays due to adjustment requests, holidays, weather conditions, unexpected events

KAREUMI on TikTok Shop

KAREUMI is available on TikTok Shop, featuring a curated selection of our K-beauty favorites for easy discovery and shopping directly in the app.

Please note: Orders placed through Kareumi on TikTok Shop are processed and tracked separately from orders placed on kareumi.com. To track your shipment or view your TikTok Shop purchase history, please visit the TikTok app directly.

For questions or assistance with a TikTok Shop order or return, please contact us at orders@kareumi.com and include your TikTok order number.

HAZARDOUS MATERIALS 

Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).

The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.

All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses.

PRODUCT AVAILABILITY

Kareumi makes every effort to ensure that all products featured on our site are in stock and ready to ship. As a curated K-beauty boutique, we carry limited quantities of select items, so availability may vary.

In the event that an item becomes out of stock after your order is submitted, we will ship the remaining items in your order and notify you by email. You will not be charged for any out-of-stock item.

For out-of-stock items, you will have two options:

• Wait for Restock (Backorder): You may choose to keep the item on backorder and we will ship it to you as soon as it becomes available, at no additional shipping cost.

• Cancel & Refund: You may choose to cancel the out-of-stock item and receive a full refund to your original form of payment within 5–10 business days.

We will reach out to you at the email address provided at checkout to confirm your preference. If we do not hear back within 5 business days, the item will be automatically cancelled and refunded. 

Please note that restock times vary and may take 2–6 weeks depending on supplier availability. To be notified when a sold-out item is back in stock, you can sign up for restock alerts on the product page.

FAILED OR UNDELIVERABLE PACKAGES

Packages may be returned to us if the delivery address is incorrect, incomplete, or if the package is unclaimed. Please ensure your shipping address is accurate before submitting your order. Kareumi is not responsible for packages undeliverable due to customer address errors.

If your package is returned to us, we can re-ship it (additional shipping fee applies) or refund the product value to your original form of payment (original shipping fees are non-refundable). If the package is undeliverable due to a carrier error, we will re-ship at no cost to you.

IMPORTANT NOTES

• Domestic sales tax will be applied based on your order destination and in compliance with applicable state and local laws.

• Delivery times may vary due to carrier delays, weather conditions, or high-volume periods (holidays, special launches).

• For items over $75, we recommend selecting a shipping option with insurance or using a trackable service. Kareumi is not responsible for lost or stolen packages once confirmed delivered.

Questions about your shipment? Contact us at orders@kareumi.com we are happy to help!